As a Captain LAX Club member, you shop for an exclusive Club price, saving money on every purchase.
Collect Club points
With each purchase you collect Club points. Per €1 you spend, you receive a Club point.
Idea:buy more, pay less
⇒ pay €1 = get 1 point
Outcome:the more you buy, the more you save with the points you earned
Pay with Club points
The Club points you collect can be re-used and you can pay with them. At each product you can find the Club points you have to pay for it. The video below shos you exactly how it works.
Club Customer Service
As a Club member, you can call on the Club phone, where our customer service is right there for you.
Special Club Offers
As a Club member you get exclusive special offers with great discounts.
Club Membership Card
A personalized Captain's Club membership card is also available to you as a Club member.
You receive all these benefits and advantages only as a member of the Captain's Club. There is no annual member fee, you only pay € 19.95 once for registration and your personal Captain's Club membership card.
The good thing is that your Club membership is for your whole life and includes no hidden extra costs.
Money-back-guarantee: If you haven't saved more than € 19.95 within the first three years of your Captain's Club membership, you can send us an e-mail to get your registration fee back.
HOW DOES IT WORK?
With your first purchase, just put the membership card into your shopping cart. You will then automatically shop at our special Club prices. With every purchase made you will receive Club points, one for every Euro spent. These Club points can then be used to shop for free. With your first order you will receive your Captain's Club membership card with all details. When shopping at captain-lax.com just log in with your membership number to get the best bargains possible. You will also be notified about special promotional offers per mail.
THAT'S HOW YOU PAY WITH CAPTAIN LAX POINTS
After login into your account, your club-points are displayed at the top-left corner. Browse through our great offers choose your favorite product and add it to your cart. There you will find all the items you want to order together with the "pay with points"-option. By selecting that option, the sub-total will be reduced, thanks to the club points you have collected in the past. Your remaining club points will also be displayed there.
Online shopping is fast and easy at Captain-Lax. We will deliver your order immediately and - free of charge - on orders over 50,-€ in Germany and over 180,-€ in the rest of the EU. It doesn't matter how big your order is. So no extra shipping costs for you.
A good service is absolutely essential for us: Unused goods can be sent back to us within 30 days.
What's the best product without the best service? Nothing! That's why, our team at Captain Lax try to offer the best possible service. Free of charge hotline with competent and individual advice, a well stocked warehouse with immediate shipping, free shipping on purchases from 50 €, Tracking and Tracing, News and Specials, constantly fair prices and even more discounts for Captain Club Members.
Our second name is Captain Fast! And this is not only due to the fact that we ship all our products as fast as possible. All orders placed before 02:00 p.m. will be handled the same day. We also process and handle all returns and exchanges immediately. And of course, you can call us anytime with any problems or inquiries.