Captain LAX is your new online-portal for lacrosse players from lacrosse players. Our team was formed for you to provide you with the best service concerning anything in lacrosse. We know what the market needs: A place where you can find good products for the right price, general information about lacrosse, help for beginners and a lot more. Our main goal is to strengthen our European lacrosse community in all countries across Europe. If you have any questions please don't hesitate to contact us. Sticks Up. Your Captain's Team.
The internet offers the best product and price comparison. We know that our competitors also offer good quality. However, it is part of our company policy that we do not only consider quality as a key competency of our company. Moreover, we believe that great customer service is essential to our business. With our special lacrosse advice section, our fast return handling, our parcel tracking system and much much more we try to make your shopping as easy and comfortable as we can.
As lacrosse players we know one of the worst case scenarios for a lacrosse player: Your head breaks in the middle of the season. Usually that is really bad as you have to use your back-up stick, which is your back-up stick for a good reason... while you have to wait for several weeks for your replacement head to arrive from overseas. However, with us you will never have this problem again! As we are located in the middle of Europe and we have lacrosse heads of almost all manufacturers on stock, we are able to provide you with a new head in usually 24-72 hours only! This is just one part of our great service at captain-lax.com.
Besides that check out our great Captain's Club which does not only offer special prices, but also a lot more benefits specially created for a lacrosse player's needs. And the best thing: Once you joined the Captain's Club you will be able to receive all Club benefits for the rest of your life!
As we mentioned before our personal goal is to make your shopping as comfortable as possible. You get free delievery inside of Germany for any order over 50,-€ and for the rest of Europe over 180,-€. You will never have to worry about extra costs like expensive shipping from the US, customs (3% - 8% of the product price), freight insurance and importation VAT (15%-23% of the product price). All these fees are already included in our prices. All you have to pay is the one price on your invoice. This is part of our transparent price policy.
Think about how long it takes for a parcel to get from the US to Europe including the time it might be stuck with costums clearance. On the other hand: It takes our freight partners to get your products from our warehouse to your house, no matter where in Europe that might be, usually in only 48 hours. Plus by being able to track your parcel you are able to see where it is at the moment.
How about warranty? It is not always easy concerning warranty to return a broken head or shaft to a US shop in time as it is expensive and it takes pretty long for the products to be shipped overseas. Being based directly in Europe Captain LAX is able to provide you with fast and uncomplicated warranty service. All of this is part of the service we of Captain LAX want to offer you.
Here are all your advantages at one glance:
No extra costums costs
No extra freight insurance costs
No extra importation VAT costs
48 hour shipping time to almost anywhere in Europe
Free shipping with orders over 50,-€ in Germany and 180,-€ in the rest of Europe
Easy handling of returns and replacements
Special Captain LAX customer service
Yes, all heads in our shop are manufactured to fit on all shafts we sell. However, in case a special shaft or head has different measures, we will inform you of that in the product's information.
I think you have heard about the problems with privacy. Often companies use dubious clauses in their general terms and conditions to get their customers' private information. They then sell them to a third party. Not at Captain LAX! We guarantee you, that we will not sell your mailaddress or order details to a third party, for more information please check our: privacy terms.
Of course so-called e-commerce-dealers exist on the internet that deal with copied products and don't handle your orders safely. We assure you, that we will handle your orders and questions confidentially and that we will only sell original lacrosse products from the established and trusted brands like Warrior, Brine, Harrow etc. and of course Captain LAX.
For the originality of all our products, our offered quality and the customer-support we stand with our names:
Your Gabriel Weimann
Further Questions or Advices: