Payment

Prepayment

As you choose prepayment you get immediately after your order an order confirmation. Please transfer the amount due upon receipt of this confirmation, where you will find all information for the bank transfer. That we can locate your funds quickly possible, please fill in the reference from your order confirmation, you will find this information above the bank information. We ship your package immediately after the money is received. Please note that this can take 2-3 business days. It accords to the bank.

PayPal

If you are a PayPal customer, you can pay us via this way. You will be redirected to www.paypal.com. Of course, you can create a Paypal account easily in the order process.
IMPORTANT: Please send manual payments only to paypal@captain-lax.com .
Find more information under www.paypal.com.

Creditcard

Whether VISA or MasterCard - you can easily and securely pay by credit card.

When ordering, simply add that you want to pay by credit card. With the cards of VISA and MasterCard on the safe side. Modern encryption techniques, offer the Internet the highest level of security. All order and credit card information is transmitted in encrypted form only.

During the ordering process, we also need the card number, and the validity of the credit card company and the number of your card. These three-or four-digit number on the back of your credit card.

Payment on delivery

With payment by cash, you can simply pay for your ordered goods on delivery. Payment on delivery is only possible within Germany. Here plus the normal postage costs are delivery costs in the amount of 7.95 Euro. (+ 2,00 EURO fee, payable upon delivery.)

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Online shopping is fast and easy at Captain-Lax.
We will deliver your order immediately and - free of charge - on orders over 50,-€ in Germany and over 180,-€ in the rest of the EU. It doesn't matter how big your order is. So no extra shipping costs for you.

A good service is absolutely essential for us: Unused goods can be sent back to us within 30 days.

What's the best product without the best service? Nothing! That's why, our team at Captain Lax try to offer the best possible service. Free of charge hotline with competent and individual advice, a well stocked warehouse with immediate shipping, free shipping on purchases from 50 €, Tracking and Tracing, News and Specials, constantly fair prices and even more discounts for Captain Club Members.

Our second name is Captain Fast! And this is not only due to the fact that we ship all our products as fast as possible. All orders placed before 02:00 p.m. will be handled the same day. We also process and handle all returns and exchanges immediately. And of course, you can call us anytime with any problems or inquiries.