Shipping Conditions
Flexible Shipping-Adress
Your parcel is not supposed to be delivered to your home address, but instead to a friend or to your job address? Or the order is a birthday gift and should be sent to the happy birthday child directly?
No problem for us! Just give us the delivery address and we ship the package to whereever you like (in your own country) without any extra costs.
However, the invoice will still be addressed to you.
Free Shipping:
Online shopping with us is easy and fast. We deliver your order immediately – free of any delivery charges – on orders over 50,-€ in Germany and 180,-€ in the rest of EU. It doesn't matter how big your order is. So no extra shipping costs.
Country |
Costs |
Delivery time
|
| Germany orders under 50,- € |
4,95 € |
1 – 3 working days
|
| Germany orders over 50,- € |
FREE SHIPPING
|
1 – 3 working days |
In the rest of the EU over 180,- €
|
FREE SHIPPING
|
2 – 4 working days |
| |
|
|
| In the rest of the EU under 180,-€ |
See below |
|
| Austria, Belgium, Netherlands, Luxembourg |
8,95 € |
2 – 3 working days |
| Great Britain, Czech Republic, Denmark |
9,95 € |
3 – 4 working days |
| Poland, France, Italy, Hungary, Slovenia, Slovakia |
15,95 € |
3 – 4 working days |
Switzerland
Attention: Custom duties and fees may be charged. |
15,95 € |
3 – 4 working days |
Norway
Attention: Custom duties and fees may be charged. |
18,95 € |
3 – 4 working days |
| Sweden, Ireland, Spain, Portugal |
18,95 € |
3 – 4 working days |
Finland, Estonia, Latvia, Lithuania, Bulgaria
|
21,95 € |
3 – 4 working days |
If your order will be delivered to Switzerland or Norway you don´t have to pay the German tax.
Tip from our freight handler:
Try to be at home or at your shipping address when the parcel will arrive or find a friend who can take it for you.
Disclaimer:
Should events or circumstances occur which are not in our power to control, such as a case of force majeure, a strike or similar events at the delivery service we work with, then the delivery date cannot be guaranteed. Should you not be at home or available when the parcel is delivered, we will not assume liability for any damages and/or costs applicable.
Online shopping is fast and easy at Captain-Lax.
We will deliver your order immediately and - free of charge - on orders over 50,-€ in Germany and over 180,-€ in the rest of the EU. It doesn't matter how big your order is. So no extra shipping costs for you.
A good service is absolutely essential for us: Unused goods can be sent back to us within 30 days.
What's the best product without the best service? Nothing! That's why, our team at Captain Lax try to offer the best possible service. Free of charge hotline with competent and individual advice, a well stocked warehouse with immediate shipping, free shipping on purchases from 50 €, Tracking and Tracing, News and Specials, constantly fair prices and even more discounts for Captain Club Members.
Our second name is Captain Fast! And this is not only due to the fact that we ship all our products as fast as possible. All orders placed before 02:00 p.m. will be handled the same day. We also process and handle all returns and exchanges immediately. And of course, you can call us anytime with any problems or inquiries.
