Cancellation Policy & Cancellation Form

Disclaimer: in accordance with the following cancellation policy, a right to cancellation only exists if you are a consumer. According to § 13 BGB,  (Statutes of German Law) a consumer is any person who concludes a legal transaction for purposes that can neither be predominantly attributed to their commercial, nor their self-employed professional activity.

Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must inform us

GE Sport-Trade GmbH
represented by Joint Managing Directors  Gabriel Weimann
Lissabonstraße 7
97424 Schweinfurt

Telefon/WhatsApp: 09721/7598811
Email:  shop@captain-lax.com

by means of a clear written statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract You can also use the attached cancellation form template, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notice regarding your exercising of the right of cancellation to us before the cancellation period has expired.

Consequences of cancellation

If you cancel this contract, we will return all payments we have received from you, including delivery costs (with the exception of any additional costs resulting, should you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day we receive notice of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless something else is expressly agreed with you. Under no circumstances will you be charged any fees for this repayment. We may withhold repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is sooner.

You should return or hand over the goods immediately and in any case no later than 14 days from the day on which you inform us about the cancellation of this contract, to:

Captain-Lax.com
GE Sport-Trade GmbH
Dept. Returns
Lissabonstraße 7
97424 Schweinfurt

(Returns address) The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods in such a way that was not necessary to check the condition, characteristics and functioning of the goods.

The right of cancellation does not apply to the following contracts

  1. Contracts for the delivery of goods that are not ready-made and for the manufacture of which, individual choice by the consumer is applied, or which are clearly tailored to the individual needs or desires of the consumer
  2. Contracts for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been broken after delivery
  3. Contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery,
  4. Contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts

“Cancellation form template”

(If you want to cancel the contract, please fill out this form and send it back to us.)